At Kehlanis, we aim to provide clear and convenient shipping options for our customers.
Shipping Options
Our shipping rates are currently structured as follows:
| Order Value | Shipping Option | Cost |
|---|---|---|
| $0.00 – $63.99 | Standard Shipping | $7.00 |
| $64.00 or more | Free Shipping | FREE |
| Eligible Orders | VIP Fast Shipping | $11.00 |
Standard Shipping
Orders with a merchandise total between $0.00 and $63.99 are charged a $7.00 Standard Shipping fee.
Free Shipping
Orders with an eligible merchandise subtotal of $64.00 or more qualify for Free Shipping.
Unless otherwise stated at checkout, the qualifying amount is generally determined after discounts and before applicable taxes.
VIP Fast Shipping
For customers who prefer a faster delivery option, VIP Fast Shipping is available for $11.00 where supported.
VIP Fast Shipping applies to the shipping method and does not necessarily remove normal order processing time.
Order Processing
Orders begin processing after payment has been successfully completed.
Processing time may vary due to:
- Product availability
- Order volume
- Weekends
- Public holidays
- Promotional events
- Unexpected operational delays
Once your package has been dispatched, available tracking information may be sent to you.
Delivery Estimates
Delivery times vary depending on the destination and shipping service selected.
Factors that may affect delivery include:
- Destination country or region
- Carrier operations
- Customs clearance
- Weather disruptions
- Local holidays
- Transportation delays
Any delivery dates shown are estimates and should not be considered guaranteed arrival dates.
Tracking Information
Where available, tracking details will be provided after shipment.
In some cases, tracking may take a short period of time to update after the carrier receives the package.
Shipping Address Changes
Please review your shipping information carefully before placing your order.
Customers should ensure the following information is correct:
- Recipient name
- Street address
- Apartment or unit number
- City
- State or province
- Postal code
- Country
- Contact information
If you notice an error after checkout, contact customer@kehlanis.com as soon as possible.
We will make reasonable efforts to assist, but once an order has been processed or shipped, changes may no longer be possible.
Shipping Delays
Delivery delays can occasionally happen because of circumstances outside our reasonable control, including carrier disruptions, customs processing, severe weather, high shipping volume, or transportation issues.
If your order appears to be significantly delayed, please contact our support team.
Customs and Import Charges
International orders may be subject to local customs duties, import taxes, or other government charges.
Unless otherwise stated during checkout, such fees may be charged separately by local authorities and may be the responsibility of the recipient.
Customs procedures can also affect delivery times.
Shipping Questions
For questions regarding shipping or delivery, please contact: